Bike Service

Our mechanics are qualified to handle everything from a minor adjustment on your handlebar to a full overhaul of your high-tech suspension system. 

Shimano Service Center

Icycle Sports is a Shimano Service Centre - one of only a select number of bike shops in Canada. All of our mechanics are Shimano Technology Education and Certification (STEC) trained.

This means our expert mechanics can do on-the-spot warranty for Shimano products.

 

Getting work done

During the busy months for bicycle service work (March to October), please call ahead or drop by and make an appointment. This applies to major service work, such as tune ups.

Flat repairs, tire swaps/installations, and other minor service can be simply dropped off, or if we’re not to busy, fixed while you have a coffee and browse the shop.

 

Service Menu

-Level 4 – $500 ($810 value, represents 38% off)

"I ride everyday!" - Recommended every 200 hours of riding

-Includes fork and shock 200 hour overhaul, dropper service, pivot overhaul, drivetrain ultrasonic clean, adjust shifting, adjust brakes with full bleed, wheel true, replace all cables and housing, while checking all fixture bolts, full bike detail, clean and polish.

-Level 3 - $275 ($410 value, represents 32% off)

"I ride a couple days a week" - Recommended every 50 hours of riding

-Includes fork and shock 50 hour overhaul, dropper service, drivetrain ultrasonic clean, adjust shifting, adjust brakes with full bleed, wheel true, replace all cables and housing, while checking all fixture bolts, bike frame and wheels receive clean and polish. 

-Level 2 - $140 ($200 value, represents 30% off)

"It's been a while, but I want to ride my bike again" - Recommended every year

-Includes drivetrain ultrasonic clean, adjust shifting, adjust brakes, wheel true, headset adjust, while checking all fixture bolts, bike frame and wheels receive basic cleaning.

-Level 1 - $90 ($110 value, represents 18% off)

"I want my bike to be safe"  - Recommended for new to you bikes or bikes that need a quick once over

-Includes chain ultrasonic clean, adjust shifting, adjust brakes, wheels checked for trueness and tension, headset adjust, while checking all fixture bolts.

  *Service rates do not include parts and shop supplies 

 

We have limited room for storing bikes in the service area. As such, bikes that are not picked up within 7 days of being serviced are subject to a $5/day storage fee. Bikes left at the store for more than 6 months will be considered abandoned, and disposed of at our discretion.

 

Icycle Sports bicycle service agreement

During its first year, a new Icycle bike may require minor adjustments. You can bring it to Icycle Sports for free adjustments and minor maintenance for one year after purchase. No need to make an appointment, just bring it in, as most adjustments will only take a few minutes. Sometimes we will have to keep your bike for a few hours depending on the issue and the work-load at the time.

Adjustments and maintenance include tightening of cables, bearing adjustments, minor wheel truing, and general check ups. The Service Agreement covers the cost of service and labour but does not include the cost of replacement parts or advanced repairs. Any part found to be defective is covered by the manufacturer’s warranty, which can be found in the package you got with your bike.

Both the manufacturer’s warranty and the Bicycle Service Agreement cover normal use and riding conditions.

Damage caused by accidents, misuse, or abuse is not covered. 
Normal wear and tear on items such as tires, tubes, brakes, gear cables, and brakes is not covered. 
The Service Agreement applies to the original owner only.