Our mechanics are qualified to handle everything from a minor adjustment on your handlebar to a full overhaul of your high-tech suspension system.
Shimano Service Center
Icycle Sports is a Shimano Service Centre - one of only a select number of bike shops in Canada. All of our mechanics are Shimano Technology Education and Certification (STEC) trained.
This means our expert mechanics can do on-the-spot warranty for Shimano products.
Getting work done
During the busy months for bicycle service work (March to October), please call ahead or drop by and make an appointment. This applies to major service work, such as tune ups.
Flat repairs, tire swaps/installations, and other minor service can be simply dropped off, or if we’re not to busy, fixed while you have a coffee and browse the shop.
Common repairs include, but are not limited to:
|Minor Wheel True||$20|
|Major Wheel True/Re-tension Spokes||$40|
|Gear and Brakes Service Package||$85|
*Service rates do not include parts and shop supplies
We have limited room for storing bikes in the service area. As such, bikes that are not picked up within 7 days of being serviced are subject to a $3/day storage fee. Bikes left at the store for more than 6 months will be considered abandoned, and disposed of at our discretion.
Icycle Sports bicycle service agreement
During its first year, a new Icycle bike may require minor adjustments. You can bring it to Icycle Sports for free adjustments and minor maintenance for one year after purchase. No need to make an appointment, just bring it in, as most adjustments will only take a few minutes. Sometimes we will have to keep your bike for a few hours depending on the issue and the work-load at the time.
Adjustments and maintenance include tightening of cables, bearing adjustments, minor wheel truing, and general check ups. The Service Agreement covers the cost of service and labour but does not include the cost of replacement parts or advanced repairs. Any part found to be defective is covered by the manufacturer’s warranty, which can be found in the package you got with your bike.
Both the manufacturer’s warranty and the Bicycle Service Agreement cover normal use and riding conditions.